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"Considerate Service and Excellent Technology"
On Thanksgiving Day, JWEI after-sales service department received an unexpected express, which added a layer of mystery to the festival.After opening the express package, JWEI staff were surprised to find that it was a banner of thanks from customers, "Considerate Service and Excellent Technology", with the short words, it fully affirms the after-sales service staff of JWEI.
The commended after-sales engineer Mr. She Yichao, told us that one day after work, he knowed that the customer (China Qingdao langyin Digital Printing Co., Ltd.) encountered urgent problems in the production by JWEI machine.Mr. She did not dare to neglect for a moment,he quickly helped customers solve problems through remote operation with his many years of experience and familiar technology(the time from receiving information to solving problems was less than 0.5 hours), made the machine run smoothly, ensured the on-time delivery , and was highly praised by customers.
Professional After-sales Team to Create High-quality Service Experience
Professional after-sales team and mature service system are not only an important part of JWEI's brand value, but also the key elements that distinguish JWEI from the small brand in the market.With their excellent skills, sincere attitude and considerate service, JWEI after-sales service staff all over the country support each customer who believe JWEI,and continuously create high-quality service experience for customers.
Thanks for your support all the way,the trust and support have long been turned into a source of power and integrated into JWEI’s development.After-sales service department, sales department, R & D center, manufacturing center and other organizations form a strong JWEI whole ,which will contribute to the intelligent cutting industry all the time.
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