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JWEI Year-end Review of Service Section

From:www.jweicut.com View:356 times

The excellent service is so important to a long-term development of the brand,service to the enterprise is just like the heart to people, like the foundation to the building. Customers trust the enterprise long-term and would recommend one brand actively because of the good service, which benefits both consumers and businesses.

JWEI is well aware of the importance of service, since the establishment of the brand in 1993, JWEI has been making continuously use of the technological innovation to create excellent service experience for customers. On the one hand, JWEI provides high quality service though the intelligent service system based on big data technology that includes customer demand data collection, online 7x24 hour service, and accessory database. On the other hand, the complete product database is used to support the better services, such as one ID for one machine, part information or maintenance records. In addition, the online and offline training is organized from time to time to deepen customers' understanding of the machine,it makes the machine operation easier through continuous learning and demonstration.

In 2020, JWEI regards each user's feedback as an opportunity for progress and we received much praise after the service of more than 20,000 users. In the future, JWEI will continue to improve service system and bring more value to customers and partners.


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Head Office: 15-16F, 1# Building, NO.999 Yang Fan Road, National Hi-tech Park, 315040, Ningbo, China
Manufacturing Base: No. 55, Dagang Three Road, Xinqi, Ningbo Development Zone, China

Tel: +86-574-87913568
Fax: +86-574-87907580
Email: info@jingwei.com.cn
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